Bad 1st impression

I just got the app this morning. Like most, I wanted to save money and time using the app. I just opened a pack of diapers and tried to scan the code. The scanner doesnt work and the manual input wouldnt accept the code. I emailed the company and am now waiting on a response to correct this error. Im willing to keep trying with this app for a while, but this wasnt a great first impression.

Ash-cash-saver about Pampers Rewards